Biological Sciences Computer Services

The Biological Sciences Computer Services Unit maintains a help desk to provide a more convenient and efficient point of contact for all persons needing computer or network assistance in the School of Biological Sciences.

We assist Biology faculty, staff, and students with...

Troubleshooting, questions, and requests for computer and network services
Questions and requests for UCSD Exchange and Google accounts
Biology conference room audio/visual troubleshooting support
After hours building access (WAMS ID Card Readers)
Network based lab and admin data storage
School applications and school website requests

Contact

Computer and Networking Help

help@biology.ucsd.edu

858-534-6355

Physical Access to Biology Buildings

wams@biology.ucsd.edu

School Website Requests

biowebgroup@ucsd.edu

Hours

M-F, 9:00am - 4:00pm or by appointment

Walk-in hours
suspended during COVID-19 emergency period

Location

Urey Hall, 1900 Suite

Mailing Address

Mail Code: 0346

Staff

Contacts are listed for informational purposes. Please send service requests to the general contact so that we can best assist you. The Help Desk manages communications if any of our staff members are unavailable.

Group Leader

Jude Poole: Director of Computer Services; jpoole@ucsd.edu; Urey Hall 1920; 858-534-4824

Oversees all of Biological Sciences Computer Services.

Unit Contacts

Fadi Rahawi: Assistant Director of Computer Services; frahawi@ucsd.edu; Urey Hall 1940; 858-822-1173

Serves as systems, operations, networking and security lead.

Steve Bates: Help Desk Manager; smbates@ucsd.edu; Urey Hall 1910; 858-822-0365

Manages help desk requests and personnel.

Bonnie Weems: Webmaster; bweems@ucsd.edu

Primary point of contact for school websites; manages resources, coordinates projects, and maintains a clear assessment of the overall status of the site through regular analysis and reports on site-related data.